47 new-patient appointments booked in the first 30 days

10X more new-patient appointments in 9 months, driven by a 5-second AI response to every inquiry—day, night, or weekend.

Contemporary Dentistry

Dearborn, MI

The moment CRTX switched on, emergency callers stopped slipping away and started landing on our schedule.”

— Dr. Nader Bazzi, Co-Founder

Practice snapshot

Established 1997 · Six-day-a-week, full-service clinic renowned for IV sedation, implants, and same-day emergency care · 4.9-star Google rating (1,200+ reviews) · Multilingual team serving English, Arabic, Spanish, and French patients.

Challenge

100 paid leads in two weeks produced zero bookings—manual follow-up lagged for hours or days.
After-hours calls and web forms sat unanswered until morning.
The front desk maxed out with chairside patients; there is no bandwidth for Golden-Window outreach.
Urgent and cosmetic cases sought same-day solutions elsewhere.

Solution

CRTX Agents + Agent Marketing

Week 1: Agent Army live on phone, text, chat; average reply time plummets to <10 sec.
Day 7: 10 emergency & cosmetic appointments booked automatically.
Week 4: 47 total appointments booked; 68 % originate after hours.
Month 2: Command Center shows 98% lead-capture rate and pinpoints top-converting ad keywords.

Quantifiable wins

Response time cut from >12 hours to <10 seconds on every lead.
62% of Google leads turned into two-way conversations.
47× lift in booked appointments versus the prior month.
Zero front-desk overtime; AI covered nights and weekends.
“It’s like adding a full-time team without adding payroll.”

How the results happened

Agent-for-every-lead nurture.
Calls, texts, and forms are routed instantly to Grace for human-grade engagement.
Golden-Window speed.
Sub-minute replies locked emergency patients before competitors could answer.
Smart escalation.
Complex clinical questions surfaced to staff; routine scheduling stayed fully automated.
Finance pre-qual.
Agents provided insurance and payment-plan options up front.
Command Center clarity.
Live dashboards let the marketing team redirect ad spend to the highest-booking keywords within days.

Key takeaways for other practices

Speed wins emergencies. Instant AI replies convert leads the phone can’t.
24/7 coverage uncovers hidden revenue. After-hours callers are ready to book now.
Data guides dollars. The Command Center shows exactly which ads pay off—and which to drop.

Ready to see your own Agent Army?

Start with a 5-minute demo. You’ll watch CRTX Agents:

Answer calls, texts, and form fills in seconds.
Book real appointments 24/7.
Tag the cases worth a personal touch—so your team stops “chasing” and focuses on revenue-ready patients.

If you think your practice could benefit from CRTX, then book a 30-minute strategy call to map CRTX to your practice.

Watch 5-Min CRTX Demo

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From slow follow-ups to 5-second responses: How CRTX’s Agent Army drove a 35% jump in high-value cases and filled Denville Dentist’s calendar

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From slowed implant demand to a waitlist: How CRTX Agent Marketing helped Pinewood Dentistry & Implants capture urgent leads, slash ad waste, and book out both locations in North Atlanta.

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From unanswered emergencies to a packed schedule: How CRTX Agent Marketing turned Contemporary Dentistry Dearborn into the city’s go-to urgent-care practice, booking 47 new patients in just 30 days.