Most practices lose valuable leads after hours and during peaks when no one is there to answer.
The longer a lead waits, the lower the odds of booking. Wait just 30 minutes, odds of connecting drop below 3%.
Too many front-desk hours wasted on callbacks, inbox cleanup, and texting.
Most AI tools answer messages. CRTX manages the entire sales pipeline: capture, qualify, schedule, and follow-up – all in one visible pipeline. And because CRTX runs on your Practice Playbook, it does not stay generic. It learns how your practice works and improves over time.
CRTX Agents become your practice-specific sales team:
CRTX is the most valuable member of our front-desk team. We’re capturing leads we didn’t even know we were missing.
— Dr. Christian Yaste
To produce our numbers, we require an advanced human-like system to answer, qualify, and book patients 24/7.
— Dr. Sean Ebrahimian“An early adopter, we've experienced double-digit growth quarter after quarter.”
— Dr. Adam Kimowitz“Our team counts on it for handling everything nights and weekends and uses it daily.”
— Dr. John Sands“We use it to supplement Weave. CRTX actually sells for us.”
— David Salmassy, DMDThe Practice Playbook is the operating memory behind every CRTX Agent. It captures how your practice actually sells — from scheduling rules and insurance boundaries to the preferred terms your team uses and the exceptions your office handles every day. Then it gets smarter from real patient interactions, learning what works best for your practice over time.
CRTX first learns your business through online research. Then, you add rules, corrections, and preferences all in one place. CRTX applies them across phone, text, forms, and webchat—so every Agent works from the same Practice Playbook.
Click the blue dot to add rule.
Full visibility into how your system thinks. Review how Agents respond, qualify, and book, then fine-tune the Playbook so CRTX stays aligned with your practice’s rules and standards.
Every patient interaction is captured in the timeline. If your team sees something that should be handled better, they can teach CRTX directly from the real conversation. That turns day-to-day patient interactions into better rules, responses, and outcomes.
Click the blue dot to add rule.
Ask anything about CRTX to see how it handles your toughest questions in real-time.
Everything you need to know about integrating CRTX into your practice.
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