Watch Grace at work:

Why Grace? Because minutes usually decide revenue. Grace answers in seconds, prequalifies, books, and brings your team in when it should.

We'll map CRTX to your phones, forms, and DMs workflow.
$795/month • Live in 48 hours • Month-to-month • 30-day money-back guarantee • Keep your phones & calendar

Frequently Asked Questions

What is CRTX, in one line?

CRTX is a virtual sales associate (“Grace”) for your practice. She answers in seconds by phone, text, chat, forms, and DMs; prequalifies; books; follows up; and brings your team in when needed—without changing your phones or calendar.

Do we have to switch phone systems or calendars?

No. Keep your phones and calendar. CRTX plugs in beside them, handles the busy work, and pings your team for VIP moments. No migrations. No new system to learn.

How does booking work?

When permitted, Grace books directly into your PMS. If direct write isn’t allowed, she takes the appointment request and your office confirms it later, or she sends an online scheduling link. Your calendar stays the source of truth.

What channels does Grace handle?

Phone (after-hours + rollover), text, website chat and forms, Instagram/Facebook DMs, and review replies, and treated as one continuous conversation in a single timeline.

Can Grace prequalify leads to reduce no-shows?

Yes. She confirms insurance posture, reviews financing options, checks basics (timing, location, transportation), then books or flags the case. For card-on-file policies, your team collects the card (or we send a landing page).

What happens when something needs a human?

Grace stops pushing messages and alerts your team instantly (Practice Follow-Up) for “please call me,” pain/urgent issues, or tricky coverage/financing questions—so a person jumps in fast.

How fast can we go live?

48 hours. Kickoff (30 minutes), set forwarding and snippets, test calls/texts/DMs, and you approve the final test call.

Does CRTX work with Weave/Mango/RingCentral and Dentrix/Open Dental/Eaglesoft?

Yes. Keep your tech stack. Phones forward/roll to Grace; PMS booking is direct, where permitted, or via confirmed hold + online scheduling link.

What about Go High Level (GHL) or other CRMs?

We use low-code API/webhook sync to mirror key events/notes. Exact depth varies by workspace and is finalized during onboarding. No rebuild required.

Can Grace handle Instagram/Facebook DMs?

Yes. We route IG/FB DMs to Grace so those conversations get instant replies and bookings, then land in your CRTX timeline with context.

Is this HIPAA-safe?

Yes. We follow “minimum necessary” collection, encrypt data, keep audit trails, and escalate sensitive/clinical items to your team.

How is success measured?

Owner Scorecard + Morning Brief: booked appointments (incl. after-hours), re-engagements, hours saved, VIP response time, and show-rate improvements.

Pricing and terms?

$795/month, month-to-month. 30-day money-back. Usage blocks are available as needed.

What if we only need after-hours coverage to start?

Great. Start with after-hours + no-answer rollover, then expand to forms/DMs once you see the lift.

Spanish?

Yes. Grace handles Spanish; we can add Spanish FAQs/scripts and (optionally) Spanish ads and landing pages.

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Office Location

First Central Tower
360 Central Ave.,
Suite 800
St. Petersburg, FL 33701

000-000-0000

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