What it is
CRTX is a virtual sales agent for multi-location dental groups. It answers in seconds on phone, text, chat, forms, and DMs, pre-qualifies, books, reminds, and brings a person in when needed—without changing your phones or calendar.
Why it works
Minutes decide revenue. CRTX closes the gap with instant replies, consistent pre-qual (insurance, financing readiness), and VIP escalation. Result: more “booked while closed,” less front-desk strain.
What stays the same
Keep your team, phone system, and calendar. CRTX works beside them and organizes everything into one timeline/patient.
How you manage it (DSO fit)
One Master Admin for all locations; local logins per office. Every patient has one timeline (calls, texts, forms/DMs). PFU rules route urgent/sensitive items to a human immediately.
Go-live
Forward after-hours + no-answer, paste two snippets (chat + forms), connect PMS for direct write where permitted; otherwise, CRTX takes appointment requests or sends an online scheduling link.
Terms
Usage scales with lead/minute blocks. Enterprise pricing available.
Optional media services
If needed, CRTX + Marketing Consultants manage Google/Meta and feed back “High-Intent” and “Booking-Intent” learnings, although separate from the Agent decision and not required to start.
Recommended start
14-day pilot across 3–5 practices. KPIs: inside-5-minute response, booked-while-closed, kept appointments, hours saved.
If that’s the direction, we’ll stand up the pilot and be live quickly, usually in 3-5 days.
